Privacy Policy

At 99journeys, your privacy matters deeply to us. We believe in transparency, respect, and protection of your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how we keep it safe.

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Data Collection

When you sign up, make a purchase, or participate in our services, we may collect the following data, including but not limited to:

• Email address
• First and last name
• Phone Number
• Country and City
• Billing and shipping address
• Profession
• Your journey
• Areas of Interest
• Purchase history
• Feedback or communication with us

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Data Usage

We use your data to:

• Send you the “Trails” newsletter
• Provide personalized and relevant offers or (sponsored) content
• Inform you about relevant products and services
• Improve your user experience

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Commercial Communication

By signing up to Trails or interacting with 99journeys, you agree that we may:

• Send promotional emails about our own products and services.
• Include sponsored content or advertising in our newsletters
• Use marketing tools to retarget via social media or search engines
• Track your interaction with our content (e.g. clicks, opens)

Note: Your data is never sold or given to advertisers. Sponsored content is selected with care and relevance, and third-party advertisers never receive your data directly from us.

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Third Party services

To improve your experience, we use trusted third-party tools that process data on our behalf.

All these tools operate under their own privacy policies and comply with GDPR where required. We choose partners that take data protection as seriously as we do.

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For a complete list of third-party services and tracking technologies we use, feel free to contact us at hi@99journeys.co

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Data Protection

At 99journeys, we treat your data with the same care and attention we expect for our own. We implement a combination of technical, administrative, and organizational measures to keep your personal information secure.

These include:

• Encryption on all our websites and forms to ensure secure data transmission
• Secure cloud hosting with trusted providers that comply with EU data protection laws
• Role-based access control, so only authorized team members can view or edit personal data
• Two-factor authentication (2FA) where possible to prevent unauthorized logins
• Regular audits and software updates to detect and prevent vulnerabilities
• GDPR-compliant data processing agreements with all third-party providers

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In the unlikely event of a data breach, we have procedures in place to respond quickly and notify affected individuals in accordance with legal requirements.

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Data Retention

We store your data only as long as necessary for the purposes stated above — or as long as you give us permission. You can request deletion or changes at any time.

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Data Protection Rights

As a data subject under the General Data Protection Regulation (GDPR), you have several important rights designed to give you control over your personal information. At 99journeys, we fully support these rights and are committed to making it easy for you to exercise them.

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You have the right to:

• Access the personal data we hold about you, and receive a copy of it
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”) when it is no longer necessary for the purposes for which it was collected
• Withdraw your consent at any time, where we rely on your consent to process data
• Object to the processing of your data for direct marketing or other legitimate interests
• Request restriction of processing in certain circumstances (e.g. while a complaint is being investigated)
• Request data portability, meaning you can ask to receive your data in a structured, commonly used, machine-readable format, or have it transferred to another provider

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To exercise any of these rights, you can contact us directly at hi@99journeys.co, or use the unsubscribe link found at the bottom of all our emails.

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We aim to respond to all requests within 30 days and handle them in accordance with GDPR guidelines. If you believe your data has been handled improperly, please inform us immediately to find a solution.

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Cookies and Behavioral Tracking

We use cookies and similar technologies to:

• Track page visits and behavior on our site
• Remember your preferences
• Analyze website usage
• Show you relevant ads after visiting our website
• Measure how emails perform (opens, clicks, conversions)

You can manage your cookie settings via your browser or consent banner. Continuing to use our website means you agree with our use of cookies as described.

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Policy changes and updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. When significant changes occur, we’ll notify you via email or website notice.

The latest version is always available at this page.

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Contact Information

Questions about the Terms of Service should be sent to us at hi@99journeys.co